Our Process
From concept to completion.
A transparent, five-step roadmap from first site visit to keys in hand.
01
Site Visit & Assessment
We walk the site before we talk numbers.
The Goal: Understand what you need.
What Happens: We visit your place to check the site condition. We talk through your budget, the design you want and your timeline. We also check for existing issues like leaking or old wiring, so there are no surprises later.
The Outcome: We know exactly what needs to be done.
02
Detailed Quotation
Every ringgit itemised, before work starts.
The Goal: Clear pricing. No hidden charges.
What Happens: We prepare a comprehensive quotation. We list every item clearly, from the type of tiles to the brand of paint. You will see exactly what materials we are using and where your budget is going.
The Outcome: A transparent price. You know exactly what you are paying for before we start.
03
Submissions & Permits
DBKL, MBPJ, MPAJ, MBSJ. All handled.
The Goal: Get the proper approvals.
What Happens: You do not need to stress about the paperwork. We handle the submissions to authorities like DBKL, MBPJ, MPAJ or MBSJ. If you live in a condo, we also deal with your Management Office for renovation deposits and work permits.
The Outcome: Approved permits. We only start work when it is safe and legal.
04
Construction & Updates
Weekly photo updates. No site visits required.
The Goal: Work gets done smoothly.
What Happens: Our team manages the works from start to finish. We monitor the materials, the workers and the schedule. We are strict about keeping the site clean and not disturbing your neighbours. The Promise: We send weekly updates via WhatsApp with photos and videos, so you can track the progress without driving over every day.
The Outcome: Quality work, finished on time.
05
Handover & Checking
A joint walkthrough, then the keys and the warranty.
The Goal: Ready for you to move in.
What Happens: We do a final walkthrough together. We check everything to make sure the finishing is right. If there are any defects or touch-ups needed, we fix them.
The Outcome: We hand over the keys and the warranty.
FAQ
Frequently Asked Questions
Everything you need to know about working with us.
- Do I need to pay everything upfront?
No. We practice progressive payment. It usually starts with a deposit when you sign the contract, followed by payments as the work progresses, for example after demolition or after tiling. The final balance is paid only upon handover.
- How long is the warranty period?
We provide a 12 month warranty on workmanship. If issues like leaking or tile popping show up within this period, we come back and fix them for free.
- Do you handle the submission to Management Office?
Yes. For condos and serviced apartments, we prepare the paperwork and drawings for your Management Office. Note: the refundable renovation deposit required by the management is usually paid by the owner.
- Can I change the design or add items halfway?
Yes, you can. Just note that adding items or changing materials halfway may affect the final cost and the completion date. We will tell you the extra cost and get your approval before we proceed.
- Which areas do you cover?
Primary Coverage: Klang Valley (KL, Selangor, Cheras, PJ, Subang, Puchong, etc.). Outstation: Available for large-scale projects (subject to review). Surcharges: Additional fees apply for urgent requests or after-hours/midnight site visits. All charges are communicated upfront.
- Is the quotation free?
Yes. The initial site visit and quotation are free of charge. We believe you should know the cost clearly before you commit.
Ready to start?
Get in touch